Terms of Service

Last Updated: August 17, 2026

Welcome to The Light Door (“we,” “us,” “our,” or “The Light Door”). These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

1. About Our Store

The Light Door provides thoughtfully designed lighting products and solutions for homes, offices, and other spaces. We aim to offer quality products, reliable service, and a smooth shopping experience.

2. Products and Product Information

We make every effort to ensure that product descriptions, images, specifications, colors, dimensions, and prices are accurate. However, minor variations may occur due to photography, screen settings, manufacturing, or product batches.

We reserve the right to update product information, prices, availability, or discontinue products at any time without prior notice.

3. Orders and Payments

By placing an order, you confirm that the information provided by you is accurate and complete. An order is considered accepted once we confirm it.

We reserve the right to cancel or refuse an order in cases including pricing errors, product unavailability, suspected fraudulent activity, or incorrect customer information.

Payments must be completed through the payment methods available on our website.

4. Pricing

All prices displayed on our website are subject to change without prior notice. Applicable taxes, delivery charges, or other fees, where applicable, will be shown during checkout.

In the event of an accidental pricing or listing error, we reserve the right to correct the error and cancel or modify the affected order.

5. Shipping and Delivery

We will make reasonable efforts to dispatch orders within the estimated timeframe provided at checkout. Delivery times may vary depending on location, courier services, weather, holidays, or other circumstances beyond our control.

The Light Door is not responsible for delays caused by courier companies, incorrect delivery information provided by customers, or circumstances outside our reasonable control.

6. Returns, Refunds and Exchanges

Returns, refunds, replacements, and exchanges are subject to our Return & Refund Policy.

Customers should inspect products upon delivery and contact us promptly if an item arrives damaged, defective, incorrect, or incomplete. Certain products may have specific return or replacement conditions.

7. Product Installation and Safety

Lighting products should be installed and used according to the manufacturer's instructions and applicable safety requirements. Where professional electrical installation is required, customers should use a qualified electrician.

The Light Door is not responsible for damage or injury resulting from incorrect installation, misuse, unauthorized modifications, improper electrical connections, or failure to follow product instructions.

8. Intellectual Property

All content on our website, including our brand name, logo, product images, photographs, graphics, text, designs, and other materials, belongs to or is licensed to The Light Door and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.

9. Website Use

You agree to use our website only for lawful purposes. You must not attempt to interfere with the operation or security of our website, submit false information, engage in fraudulent activity, or use our website to violate applicable laws.

10. Limitation of Liability

To the maximum extent permitted by applicable law, The Light Door will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited.

11. Force Majeure

We will not be responsible for delays or failure to perform our obligations caused by circumstances beyond our reasonable control, including natural disasters, fires, floods, strikes, transportation disruptions, government restrictions, technical failures, or other unforeseen events.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, or applicable requirements. Updated terms will be posted on this page with the revised “Last Updated” date.

13. Governing Law

These Terms of Service shall be governed by the laws applicable in India. Any disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the appropriate courts in India.

14. Contact Us

If you have questions regarding these Terms of Service, your order, or our products, please contact us through the contact information provided on our website.

The Light Door
Website: www.thelightdoor.com
Email: info@thelightdoor.com

Note: This is a general e-commerce Terms of Service template and should be reviewed by an Indian legal professional before publication, particularly for your exact company structure, registered address, GST details, consumer-law obligations, warranties, and return/refund rules.